We accept returns within 14 days of delivery, subject to the following conditions.
Eligibility for Returns
Items must be unused, unworn, and in their original condition with all packaging intact. Returns that do not meet these criteria may not be approved.
Return Process
To initiate a return, please contact us with your order details. Once approved, instructions will be provided to complete the return process.
Refunds
Refunds are issued to the original payment method after the returned item has been received and inspected. Processing times may vary depending on your payment provider.
Shipping Costs
Shipping fees are non-refundable unless the return is due to an error on our part, such as a defective or incorrect item.
Zoe Boutique reserves the right to decline returns that do not comply with this policy.