FAQs

Where is Zoe Boutique based?
Zoe Boutique operates as a United States-based online store, offering a curated selection with a focus on quality, consistency, and reliability.

How long does order processing take?
Orders are typically processed within 1–3 business days. Processing times may extend slightly during peak periods to maintain quality standards.

What are the estimated delivery times?
Delivery generally takes between 5–10 business days depending on your location. External factors may occasionally impact timelines.

Can I modify or cancel my order?
Orders are processed promptly; however, changes or cancellations may be possible if requested shortly after placing the order.

How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

What is your return policy?
We accept returns within the specified return period, provided items meet our eligibility criteria. Please review our Return & Refund Policy for full details.

What should I do if there is an issue with my order?
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue promptly.